4.9
3.21K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Healthfirst NY Mobile App keeps access to healthcare close at hand. Use it to find care that’s in your network, locate essential services nearby, view your digital Member ID, and more. We’re working around the clock to add even more app features and to connect you to the care you need.

Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
Updated on
Oct 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
3.15K reviews
J N
April 25, 2024
App (and website) no longer allows me access to my account. After spending almost an hour, each on two separate days, on the phone with healthfirst trying to fix this issue, the tech. support rep. eventually realized that they weren't able to log in either! They were supposed to call back yesterday ("elevating" the issue a second time though each time they've done pretty much the same troubleshooting) but they did not call.
25 people found this review helpful
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oiram oicruc
August 13, 2025
why is it so impossible to setup the account at the password when it was correctly typed 6 times over? a bug must be fixed. if they care.
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Barbara Truss
September 21, 2025
no longer able to log in app is useless if you can't log in. this is the second time this has happened.
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What’s new


Our app gives you on-the-go tools—and they’re working better than ever! With this release, you’ll find:

· Feature enhancements and repairs to improve your app experience

App support

About the developer
HealthFirst, Health plan Inc.
mobile-feedback@healthfirst.org
100 Church St New York, NY 10007 United States
+1 646-984-0831

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