Yoto: Music, Stories, Sleep

This app has never worked on any android phone I've had nor iphone on multiple yoto players. it connects you can change the vol, click a track, nothing or maybe it just plays some random track. I don't get how it can be this bad. It's borderline purposeful to force you to buy more physical cards. plus with all the poorly handled recalls it just feels yoto doesn't have any idea what they are doing. could be great but instead just frustrating and you'll end up just playing Spotify from your phone

We are having so much trouble with our latest player and cards. The player will be playing but when I find it on the app it says it's offline. When we try to play certain cards it says we need Internet for the card. When ai try to connect the player it won't work. What is even worse, it is almost impossible to get tech support for this issue. I think the latest version has some major flaws.

The app often does this thing where it starts making the phone vibrate in a pattern, and the app dominates the phone. I can't close it without it reopening immediately, I can't do anything. It forces the app open, vibrates, and I just have to wait for almost a minute for it to finish. This happened three times after setup and I gave up and deleted the app.