
Zack
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Love the new mobile order option but PLEASE add a way to save debit card info. It's super annoying having to add the card again every time I order. Also, maybe add a "place order" button or something, it's a little confusing trying to navigate to the order screen. It's almost like the devs have never used another mobile order app cause it's missing some very basic features.
21 people found this review helpful
Dutch Bros Coffee
September 19, 2024
Thanks for the feedback! We’ll pass your suggestion over to our team. 😁

P S
staff is fantastic..the app can be glitchy. I love the staff, they always have a smile for the customers. the app can be a little finicky at times. I placed my order and checked out and then I got a "technical difficulties" message on the app as I started driving to dutch to pick up. I wasn't going to stop and do anything with it until I got to Dutch Bros and parked. luckily the order was successfully submitted. it wouldn't matter if I had to wait but it's the fact that you want the app to work.

DaiSha Jenerson
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I love that they've updated the ability to order ahead. Unfortunately, I feel like a few customizations couldve added. I don't like ice in my drink at all, but I don't want to pay the "cold pour" extra. I shouldbe able to add both the cold pour and no ice but not cold pour options. I'd also love it if the app saved orders paid for with Dutch Pass balance but not ordered through the app (see previous complaint).