
Allison Bridgeford
Recently, I have had so many bugs. first, it crashed and it said I used points when I didn't and I was not able to get them back. Then I tried to order and my shopping cart would not pop-up so I couldn't hit confirm order and place it. this was after trying to contact customer support, (which was no help) and uninstalling and reinstalling. Also on top of that, there's been a multipe times where I ordered something from the monopoly menu which said it would come with a code only for it not to.
124 people found this review helpful
McDonalds USA, LLC
October 14, 2025
We're here to help get to the bottom of this. Please share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html

Candice Christine
the app is somewhat inconvenient. we order online/pay ahead, so by the time we get there we can grab and go. Our food is never ready tho and we have to go park and wait 10-30 minutes, meanwhile all the drive thru orders get theirs first and we still have to wait, it's honestly frustrating af. also, it doesn't let you register/add monopoly pieces. whenever I click the register to play it immediately gives me a page with an error. Uninstalled the app and redownloaded, and it still doesn't work.
69 people found this review helpful
McDonalds USA, LLC
October 15, 2025
Candice, we always want you to have a perfect app experience. Share a few more details via the link so we can look into this: https://www.mcdonalds.com/us/en-us/feedback.html

Kemberlei Banks
Very disappointed. I was able to use the app for 1 day with no issues. Every day since I have experienced issues at checkout. None of the payment options were accepted, giving me a message stating " ... an issue with your payment". I downloaded the app for the sake of convenience only to be consistently inconvenienced. The app has been deleted and reinstalled only to have the issues repeat. I'm over it ....
269 people found this review helpful
McDonalds USA, LLC
October 10, 2025
We want your time on the app to feel smooth and stress-free. Let's talk here: https://www.mcdonalds.com/us/en-us/feedback.html