Bath & Body Works
4.3star
289K reviews
10M+
Downloads
Everyone
info
About this app
Download the top-rated app and discover the best way to shop Bath & Body Works (both online and in stores)! Stay up-to-date on today’s deals, and turn on push notifications to make sure you don’t miss a thing.
Unlock even more app-exclusive features when you become a Rewards member:
- Earn points toward your choice of FREE products (up to an $18.95 value, with - some exclusions*)
- Track your points anytime, anywhere
- Use Rewards and offers in your wallet
- Get early access to new products, sneak peeks and more
- Unwrap a special birthday surprise
*Excludes Wallflowers® plugs, candle & soap accessories, PocketBac® holders, car fragrance holders, sponges and socks.
Unlock even more app-exclusive features when you become a Rewards member:
- Earn points toward your choice of FREE products (up to an $18.95 value, with - some exclusions*)
- Track your points anytime, anywhere
- Use Rewards and offers in your wallet
- Get early access to new products, sneak peeks and more
- Unwrap a special birthday surprise
*Excludes Wallflowers® plugs, candle & soap accessories, PocketBac® holders, car fragrance holders, sponges and socks.
Updated on
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Ratings and reviews
4.3
283K reviews
Libby Brooks
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October 7, 2025
It's been mostly fine. However I am shocked that in the age of digital inventory, items that are unavailable don't show up as being so until you're almost done checking out, which makes your whole shopping experience an enormous waste of time. You have to start the payment process all the way over, as you cannot delete the unavailable item from the payment screen. If I cannot trust website inventory, how can I shop at all?
56 people found this review helpful
Alicia Lucero
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September 26, 2025
Product info and fragrance notes should be front and center. This app is frustrating and definitely needs improvement. Beyond the app itself, the inventory system is a major issue. Once again, I visited the store to buy two specific body sprays that were listed as in stock, unsurprisingly, they weren't there. I tried picking two different ones, also shown as available at this location, and again, none of the items I needed were actually in stock. It's incredibly disappointing and inconvenient.
115 people found this review helpful
Marianne Duyan
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October 11, 2025
I truly don't understand how such a big company can go so wrong with their app. Now when I enter my zip code, it's showing me locations an hour away. I just don't understand. Actually, I don't understand why I keep trying... if you wonder why I'm not buying more, that's the biggest reason. I can't find which store near me actually has what I want. The other reason is your super stingy coupon policy. Free shipping is the new black. I'd order more if I got free shipping and I can use a coupon.
153 people found this review helpful
What’s new
Get excited…the app keeps getting better!
Here’s what we did:
- Added gift card purchases back to the app
- Fixed some bugs across the board (and especially at checkout)
- Improved performance to make shopping in the app faster
- Introduced a more immersive shopping experience
- Streamlined the Rewards points tracker
Here’s what we did:
- Added gift card purchases back to the app
- Fixed some bugs across the board (and especially at checkout)
- Improved performance to make shopping in the app faster
- Introduced a more immersive shopping experience
- Streamlined the Rewards points tracker
App support
phone
Phone number
+18007565005
About the developer
Bath & Body Works, Inc.
bbwitmobile@gmail.com
3 Limited Pkwy
Columbus, OH 43230
United States
+1 614-721-1661
