
Krista
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 The stubhub app stole almost $1000 from me, and is refusing to acknowledge anything on their end. I purchased one ticket, and then found out I wouldn't be able to attend the event. I listed my ticket, but it said an error occurred and didn't post. I ended up finding out the day before the event it actually listed 3 times, and called to explain the situation. The manager hung up on me, I tried to dispute, and they refused. Don't bother using stubhub, go through the venue.
3 people found this review helpful

Morgan Williams
Do not use a StubHub to buy or sell tickets. Their platform is highly unreliable and if you don't get your tickets, you WILL NOT get refunded. Customer service is abysmal. They will only tell you that they are "escalating" the situation which basically means they are getting you off the phone. The point is to frustrate you to the point of giving up and you are out $$.
10 people found this review helpful

Rodrigo Santino Cervera Castaldi
They will steal your money. They implement a multi-fraud protocol and operate in different ways. 1) They make you pay for a ticket with section, row and seat... then you don't have the ticket available after the payment (they make you wait until the same day of the event). On the same day at the venue, they tell you the ticket you paid for is not available anymore and they offer you very bad options. 2) You are buying the ticket, but they don't disclose the location ONLY after the payment.
51 people found this review helpful